DSS Docking Solution und Service GmbH, Springrad 4, 30419 Hanover
(Reg.: AG Hannover HRB 202851)
As of 06.01.2020
Individual agreements and framework contract conditions also apply with priority to orders via the mydocking eShop trading platform
Order changes, Cancellation
(Section II Number 6 General Terms and Conditions)
Order changes for goods in stock | flat-rate | € 15,00 |
Return of stock items in their original packaging | VK | 20% |
Minimum remuneration for return per shipment |
| € 80,00 |
each plus value added tax Return / return freight at the expense and risk of the customer | currently | 19% |
Prices, minimum order value, additional costs
(Section II Number 9 General Terms and Conditions)
Order value up to 100 € | flat-rate | € 15,00 |
Order value> 100 € to 1000 € | flat-rate | € 30,00 |
minimum quantity surcharge | at cost |
|
Processing costs for return debits
(Section II Number 10 (7) General Terms and Conditions)
Net bank charges | at cost |
|
Internal processing costs | flat-rate | € 10,00 |
Hourly wage work, travel and waiting times
(Section IV Item 33 General Terms and Conditions)
(Section I Clause 10 Service, Assembly and Repair Conditions)
Charge rate normal time | per hour | € 76,00 |
Drive time / Travel time | per hour | € 58,00 |
Overtime surcharges (working days except Saturday) for the 1st and 2nd hour |
| 25% |
overtime surcharges (working days except Saturday) for further overtime outside of night time |
| 50% |
Surcharges for Saturday and Sunday |
| 50% |
Surcharges for public holidays |
| 100% |
Surcharges for night work (6 p.m. - 6 a.m.) | additionally | 50% |
Release for expenses (per fitter and day)
(Section IV Item 33 General Terms and Conditions)
if absent for more than 6 hours |
| € 5,50 |
if absent for more than 8 hours |
| € 7,50 |
in case of absence with required overnight stay |
| € 14,00 |
Accommodation costs (appropriate accommodation) | upon evidence |
|
Travel expenses, travel expenses
(Section IV Clause 34 General Terms and Conditions)
(Section I Number 11 Service, Assembly and Repair Conditions)
per assembly / service vehicle | km | € 0,95 |
per company vehicle (car) | km | € 0,30 |
Reisekosten Traveling expenses (Flight: economy, train: 2. Class, seat reserved) |
upon evidence |
|
Processing fee for rewriting invoices, collection letters, default interest
(Section I Number 13 (1) and (6) Service, Assembly and Repair Conditions)
(Section II Number 10 (8) General Terms and Conditions)
Processing fee for rewriting per invoice | flat-rate | € 25,00 |
Reminder costs per reminder letter (excluding delivery costs) | flat-rate | € 5,00 |
Reminder costs per reminder letter (registered mail / acknowledgment of receipt) | flat-rate | € 15,00 |
Interest on arrears 9 percentage points above the base rate p.a. but at least |
| 12% |
The above conditions apply to all contracts concluded as of 06.01.2020.
Hanover in May 2020
The management of DSS Docking Solution und Service GmbH